The message returned means that the username and password entered
do not pass the authentication scheme setup for your program. Please
ensure that the username and password are spelled correctly. If you are
sure the username and password are correct, please contact Program
Headquarters.
Some programs allow users to have their passwords emailed to the participant.
Please check your site's login page to see if your program supports this function.
If not, please send your inquiries to Program Headquarters.
If the left and/or right margins of the page are "cut-off" (Internet
Explorer only):
from the File menu, select Page Setup and change the page
orientation from Portrait to Landscape.
If only a section of the page prints, the web page includes "frames".
Frames partition a web page into sections or areas. To print a page that
was built with frames please do the following:
If you use Internet Explorer, selecting Print
from the File menu will show you the Print Window.
If 'As laid out on the screen' from the 'Print Frames'
option is selected, the entire page will be printed.
If you use Netscape, the page cannot be printed as it
appears on the monitor. Netscape will only print the active
frame. To activate a frame, click on the area you wish to print
Then select Print Preview from the File menu before
printing to ensure the correct frame is selected.